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Frequently asked questions - FAQ
You can cancel your subscriptions at any time. To do this, go to your customer account and select your subscription in the menu on the left Subscriptions . You will then receive a list of your subscriptions and can cancel them using a button. If you need assistance, please contact our customer service. You will find the contact details at the end of this page.
PayPal and credit card are available as payment methods for your subscription.
You will receive the products you have subscribed to at a preferential subscription price in the interval you have selected. Shipping is free of charge within Germany or with a subscribed product value over 100 euros. If the value of the subscribed product is less than 100 euros, we charge 5 euros for shipping outside Germany.